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Front Desk Agent / Assistant

Represents the hotel to the guest throughout all stages of the guest’s stay. Determinate’s aguest’s reservation status and identifies how long the guest will stay. Helps guests to complete registration cards and then assigns rooms, accommodating special requests whenever possible.

Verifies the guest’s method of payment and follows established credit-checking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personel.